Frequently Asked Questions (FAQ)

Our caravans are proudly crafted in Australia, meticulously constructed to the most elevated industry standards within Melbourne.

We offer a diverse range of caravans, including luxury models, off-road designs, family and pet-friendly layouts, on road, and compact options to suit various travel preferences.

Choosing the right caravan depends on factors such as your budget, towing vehicle capacity, number of travellers, desired amenities, and travel style. Our experts can guide you through the selection process.

Absolutely. We offer an extensive selection of colours for both the upper and lower cupboards, bench tops, splash backs, and upholstery. Additionally, we provide various external decal colour themes for you to choose from. To explore all the available choices or to experience our interactive colour visualiser tool, please click https://qldaussiefivestarcaravans.com.au/register-now/

The current construction timeline is approximately 4-6 weeks, as we maintain a stocked inventory at our warehouse, ready for assembly.

Certainly! We offer an extensive variety of floor plans across all our designs, and if you have specific preferences, we can even create a personalised floor plan tailored to your needs. You can absolutely include additional features as well. For details on additional available options and pricing, feel free to get in touch with us.

No, our unique advantage lies in selling our caravans directly to you at wholesale manufacturer prices. By cutting out the middleman, we ensure that you get the best value for your investment. This direct approach allows us to provide you with top-quality caravans at prices that reflect their true worth.

2 Years Structural & 3 Years Chassis

Absolutely! We encourage you to visit our showroom to explore our range and take a closer look at the caravans.

Yes, we offer financing options to make owning a caravan more accessible. Our finance team can assist you in finding the right payment plan for your budget.

Our caravans do not include insurance as part of the purchase. You will need to arrange insurance coverage separately. We can recommend reputable insurance providers.

Certainly! Simply inform us of your desired delivery location for the caravan, and we'll be happy to provide you with a delivery quote to your specified site. We offer free delivery within the Brisbane area!

No, we do not. There are numerous dedicated servicing facilities available. You can easily find a variety of options by searching online.

Once you've traveled the first 1000 kilometres, it's recommended to take your caravan to your selected caravan service specialist. They will provide guidance on scheduling your future inspections.

At the moment, we focus on selling caravans.

You can lodge a warranty claim through our official website at https://www.aussiefivestarcaravans.com.au/warranty_information.htm, and our team will get in touch with you.

Off-road caravans are engineered to handle rough and uneven terrains, including gravel roads, dirt tracks, and more challenging landscapes. They feature enhanced suspension systems, stronger chassis, higher ground clearance, and durable construction materials to withstand the rigours of off-road adventures. These caravans include reinforced components, such as shock absorbers and heavy-duty tires, making them suitable for remote areas and less-maintained roads.

On-Road Caravans:

On-road caravans are designed for use on well-maintained roads and highways. They are typically lighter in weight and have a lower ground clearance compared to off-road models. On-road caravans have a more aerodynamic shape for improved fuel efficiency during highway travel. While they provide comfort and amenities for travel and camping, they are better suited for smoother road conditions.

Choose based on your travel destinations and road conditions.